Extract

Mike Walsh

Artificial intelligence (AI) is already transforming the world, and healthcare organizations need to understand how to use the technology in transformative ways, says futurist Mike Walsh, the keynote speaker at ASHP Pharmacy Futures 2024 in Portland, OR.

“I believe the most successful organizations in the 21st century will be those that leverage this technology, not just to cut costs or increase efficiencies, but to do something much more important, which is to transform experiences—not just for patients, but for everyone,” Walsh said during his June 10 presentation.

Walsh said he envisions a near future in which AI infuses every aspect of what we do. He cautioned that the biggest potential mistake for today’s decision-makers is that they will underestimate “the true impact of what the next 10 years might look like.”

A shift from transactional care

Walsh said AI is already influencing everyday life by integrating disparate pieces of information into multifunctional platforms.

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