IT Support Specialist
Job Summary and Responsibilities
For our offices in Cluj, we are looking for a helpful colleague to join our team as IT Support Specialists. In this role, you will offer the needed support to our colleagues in various IT-related issues (e.g. working platforms, working equipment, etc.)
This position is full-time and requires working entirely on-site.
Responsibilities
- Manage and administer M365 environments efficiently.
- Provide operational support for Windows laptop operating systems and Microsoft Office applications.
- Utilize ticketing systems, such as Jira, to track and resolve IT issues.
- Demonstrate strong hardware and network knowledge to troubleshoot and resolve IT office infrastructure and connectivity issues.
- Communicate effectively in English, both written and verbal.
- Exhibit excellent interpersonal skills and a strong work ethic.
Your profile
- A minimum experience of 1.5 years in a similar role.
- Certification in CompTIA A+ and Microsoft AZ-900 would be highly beneficial.
- Previous experience in IT support or related roles.
- General knowledge of Windows OS.
- Good interpersonal communication skills and helpful attitude.
- Strong English skills.
- Attention to detail and organization.
About MDPI
A pioneer in scholarly Open Access publishing, MDPI has supported academic communities since 1996. Our mission is to foster open scientific exchange in all forms, across all disciplines. We operate more than 300 diverse, peer-reviewed, Open Access journals supported by over 35,500 academic editors. We serve scholars from around the world to ensure the latest research is openly and broadly available.
MDPI is headquartered in Basel, Switzerland, with additional offices in Europe, Asia and North America (Canada). We are committed to ensuring that high quality research is made available as quickly as possible. We also support sustainability projects as key themes in many journals, as well as through the MDPI Sustainability Foundation.
MDPI Romania was opened in 2019 with its first office and headquarters in Cluj-Napoca. Its impressive growth has led to the inauguration of a second office, in Bucharest, in late 2020. With a growing team of over 400 young people, we’re witnessing a continuous development both of our people and services.
- Department
- IT
- Locations
- Cluj
Cluj
IT Support Specialist
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