How did you solve the problem?

what type of other links its so frustrating :/ only webcam options how am i supposed to upload

I'm having this issue as well. I've tried on website/laptop and on iphone browser. There is no upload button.

Thank you for your response, but it wasn't helpful at all. The instructions you provided are already in the system, but they are not practical. If it really worked, we wouldn't be opening a request here. I doubt you have ever tried taking a photo using this method. If you want to help us, please introduce the capability to upload documents. I kindly request that from you, please.

Hi @ahmetqunay

First off I want to thank you for your candid response and that we absolutely understand your frustration. I know it may feel that information is being repeated but we need to ensure that users have explored these avenues before investigating if there is a specific issue with the platform itself.

We are trying our best to continually improve our system to be as easy as possible for legitimate students everywhere to verify their academic status, while also ensuring that bad actors impersonating students don't jeopardise our ability to provide academic benefits of value. This is why sometimes we may require a little more evidence or actions from the student applying and we thank you for being patient.

Let's start off with the upload button. @BeniNobel provided a good comment below 👇 We would prefer users to be either on campus or close unless they (and their evidence) states they are enrolled as remote students. Now if you are not able to be on campus (or close by) then my suggestion above provides additional information on how to supply the required evidence without the upload button.

Hope this helps but let me know if after you've submitted information and need guidance on your rejection reasons 👍

I am studying remotely, I mentioned that I am having difficulty taking photos of documents. Is there another option I can apply, or will you continue to advise me to follow your recommendations and upload the photos?

Yeah, it still makes no sense why a photo is required rather than the upload if you are a distance student. It would seem likely that most distance students are having their correspondence emailed to them, so the logical step would be uploading the emailed document rather than trying to take a photograph of a screen or having to print it.

I am studying remotely, is it logical to have a requirement to be on campus to upload documents? Also, my camera not being good is already a challenge, and on top of that, it flips the photos the wrong way.

@BeniNobel @ahmetqunay By campus you mean your university? If so, can you tell what's the differece between registering from campus and remotly?

That might be an issue for GitHub to solve. As they check your location to grant you the access, they should provide other ways for remote students to prove that they are truly studying remotely.

Okay, but the expire date is on the back.

what do u mean?

on the front, there's a names, issue date, etc. The expirtation date is on the back.

@OskiBoski483 no. I sent an application with just the front picture, same as you did. I'm still waiting for an answer.

any updates?