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Delivery to Locker
Drivers will deliver packages to your Locker, usually about once a day.
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Package pickup
Customer scans their phone, then retrieves their package.
Amazon Hub is looking for partners with physical locations to host Locker or Counter, allowing Amazon customers to pick up and return their Amazon packages. The program is free to qualified hosts.
Secure, self-service kiosks where customers can pick up and return their Amazon packages.
The newest way for Amazon customers to pick up their packages in-store and shop at a partner location.
90% of Amazon Hub Locker users will be brand new to your location. This gives you a great opportunity to:
Customers picking up their packages will engage with your staff, enabling them to discuss promotions or the latest in-store specials.
*20-30% of Locker users tend to convert with an average basket size of $5 to $6.
An Amazon Hub Locker requires very little space and comes in a variety of Locker sizes that work with your business space.
Amazon customers will now be able
to choose your store as a pickup location.
Drivers will deliver packages to your Locker, usually about once a day.
Customer scans their phone, then retrieves their package.
When a driver arrives, scan all packages for your locations; this sends a pickup code to your customers.
When a customer or driver arrives to collect packages, scan or enter their pickup code. The code is available in an email, SMS, or in a notification from the Amazon app.
Scan packages and hand them to the customer.
Small, medium, and large companies can benefit from Amazon Hub. Qualification is based on a complex algorithm that estimates pick ups.
A fully automated package kiosk designed as a convenient way for Amazon customers to receive and return Amazon orders.
Who can use Amazon Hub Lockers and Counter?Both Locker and Counter are free for both Prime and Non-Prime Amazon Customers where they can select their pick-up location during check-out.
What's the difference between Counter and Locker?Counter locations are attended locations in stores where customers can pick up their Amazon packages and interact with a store associate. Lockers are completely self-sevice.
What are the customer use cases?It's a safe and secure package delivery site. Customers can receive packages while traveling. The pick-up locations and times are convenient, and Lockers help with hassle-free returns.
How much does it cost to become a host?It's free for host partners.
How would hosting an Amazon Locker or Counter benefit my business?Yes, the Amazon Hub charter is about providing alternate delivery for customers. The program is 10 years old and there are over 7,000 Lockers throughout the US alone. Counter is active in over 4,000 US locations since launching in 2019. We are expanding globally at a rapid pace.