Northwestern Information Technology has confirmed that this incident is resolved. We are closing this posting.
Posted Jun 13, 2024 - 17:42 CDT
Monitoring
Northwestern Information Technology has replaced the switch and determined that service has been restored. We will monitor and a final posting will be made by 17:30 CDT
Posted Jun 13, 2024 - 16:16 CDT
Update
Northwestern Information Technology has a technician onsite working on the hardware. The next update will be posted by 17:00 CDT.
Posted Jun 13, 2024 - 15:59 CDT
Update
A technician has been dispatched to resolve the service interruption affecting wired, wireless, and telephone services at 321 E Erie Street.
The next update will be provided by 16:00 CDT.
Posted Jun 13, 2024 - 14:15 CDT
Identified
Northwestern Information Technology has identified a service interruption for wired, wireless, and telephone services at 321 E Erie Street. Information Technology support staff are working to restore service as quickly as possible.
The next update will be provided by 15:00 CDT.
Posted Jun 13, 2024 - 13:35 CDT
This incident affected: Voice Services (Telephone Services (Videoconferencing and Telephones)) and Infrastructure (Wired Network Services (Network Connectivity), Wireless Network Services (Network Connectivity)).