COVID-19 impact on hospitality retail employees' turnover intentions

G McCartney, CL Chi In, JSAF Pinto - International Journal of …, 2022 - emerald.com
Purpose This study aims to examine effects of the COVID-19-induced lockdown on turnover
intentions (TI) for the hospitality retail sector. Design/methodology/approach This study …

The impact of a global crisis on areas and topics of tourism research

U Persson-Fischer, S Liu - Sustainability, 2021 - mdpi.com
Tourism research has placed considerable emphasis on the pandemic and its impact, which
is not surprising given the impact of the pandemic on tourism. However, what specifically do …

Demystifying the effects of perceived risk and fear on customer engagement, co-creation and revisit intention during COVID-19: A protection motivation theory …

RA Rather - Journal of Destination Marketing & Management, 2021 - Elsevier
Applying protection motivation theory, the purpose of this study is to investigate the effects of
social media on customer brand engagement (CBE) and their consequent impact on co …

Monitoring the impacts of tourism-based social media, risk perception and fear on tourist's attitude and revisiting behaviour in the wake of COVID-19 pandemic

RA Rather - Current Issues in Tourism, 2021 - Taylor & Francis
This research aims to explore the impact of perceived risk, fear and social media on tourist's
attitude, engagement, and revisit intention in COVID-19 pandemic situation. The results of …

Residents' perceived risk, emotional solidarity, and support for tourism amidst the COVID-19 pandemic

D Joo, W Xu, J Lee, CK Lee, KM Woosnam - Journal of Destination …, 2021 - Elsevier
Due to the spread of COVID-19 and restrictions on international travel, popular destinations
around the world have experienced an influx of domestic tourists. Regardless of the …

[HTML][HTML] Destination image during the COVID-19 pandemic and future travel behavior: The moderating role of past experience

SM Rasoolimanesh, S Seyfi, R Rastegar… - Journal of Destination …, 2021 - Elsevier
This study investigates the effects of cognitive destination image shaped by media during
the COVID-19 pandemic on willingness to support and post-pandemic travel intention …

Understanding the influence of the perceived risk of the coronavirus disease (COVID-19) on the post-traumatic stress disorder and revisit intention of hotel guests

J Yu, K Lee, SS Hyun - Journal of hospitality and tourism management, 2021 - Elsevier
This study examines consumers' perceived risks of COVID-19 to develop a solid theoretical
framework that explains their behavioral intentions relating to COVID-19. It also explores the …

A silver lining in the COVID-19 cloud: examining customers' value perceptions, willingness to use and pay more for robotic restaurants

SHW Chuah, ECX Aw, CF Cheng - Journal of Hospitality Marketing …, 2022 - Taylor & Francis
The COVID-19 pandemic has severely affected the restaurant industry due to enforced
closures and limitations on social gatherings, prompting restaurateurs to innovate and adapt …

What is holding customers back? Assessing the moderating roles of personal and social norms on CSR'S routes to Airbnb repurchase intention in the COVID-19 era

SHW Chuah, RY Sujanto, J Sulistiawan… - Journal of Hospitality and …, 2022 - Elsevier
Despite Airbnb's disruption of the hotel industry, the COVID-19 pandemic has brought peer-
to-peer (P2P) accommodation markets to a standstill. During the pandemic, Airbnb elevated …

Sustainable intelligence, destination social responsibility, and pro-environmental behaviour of visitors: Evidence from an eco-tourism site

CK Lee, H Olya, MS Ahmad, KH Kim, MJ Oh - Journal of Hospitality and …, 2021 - Elsevier
This empirical research contributes to the current knowledge of sustainable destination
management by applying nudge and value belief norm theories. The objective of this study …