Virtual assistants, also known as chatbot technology is getting more prominent and is
applied widely in many industries. The use of chatbots, advantages, disadvantages, and …

Purpose Given the growing attention on service ecosystem and the role played by
technology and institutions in shaping of actors' relations and interactions, the purpose of …

The power of head tilts: gender and cultural differences of perceived human vs human-like
robot smile in service | Emerald Insight Books and journals Case studies Expert Briefings Open …

The restructuring process of the tourism sector and of the distribution channels caused by
Information and Communications Technologies (ICT) may have altered the power positions …

This article provides guidelines for the establishment of a comprehensive state/provincial
destination marketing information system (DMIS). More specifically, it describes the process …

Despite the increasing attention given to smart tourism in China, limited research has been
conducted on this topic. The purpose of this research was to analyze the stakeholders …

This study focuses on the evaluation of the tourist destination advertising effectiveness. The
destination advertising response DAR model was used to analyze data on the effectiveness …

Smart tourism is a burgeoning development direction in recent decades. However, research
on smart tourism development from the perspective of multi-stakeholders is limited, which is …

Purpose This study aims to analyze the contribution of tourist event and satisfaction with
tourism events as a product of regional tourism competitiveness, as well as evaluate factors …

Purpose Thailand's Halal-friendly destination attributes are the focus of this study. The
purpose of this study is to investigate the impact of Halal-friendly attributes on tourists' …