Developing a model for sustainable smart tourism destinations: A systematic review

S Shafiee, AR Ghatari, A Hasanzadeh… - Tourism Management …, 2019 - Elsevier
The main contribution of this paper was to present a new model for smart tourism
destinations using the steps of grounded theory as an analytical framework. To build the …

Consumers' acceptance of information and communications technology in tourism: A review

DC Ukpabi, H Karjaluoto - Telematics and Informatics, 2017 - Elsevier
The impact of information and communications technology (ICT) in tourism (e-tourism) has
altered the ways tourism services are accessed and consumed. Ubiquitous and highly …

Technology in tourism-from information communication technologies to eTourism and smart tourism towards ambient intelligence tourism: a perspective article

D Buhalis - Tourism Review, 2019 - emerald.com
Technology in tourism-from information communication technologies to eTourism and smart
tourism towards ambient intelligence tourism: a perspective article | Emerald Insight Books …

The future eTourism intermediaries

D Buhalis, MC Licata - Tourism management, 2002 - Elsevier
Hitherto, the travel distribution role has been performed by traditional outgoing travel agents,
tour operators and incoming travel agencies. They were supported by computer reservation …

Humanlike robots as employees in the hotel industry: Thematic content analysis of online reviews

CE Yu - Journal of Hospitality Marketing & Management, 2020 - Taylor & Francis
The purpose of this study is to discover the public's general perceptions of robots as frontline
employees in the hotel industry based on YouTube online reviews. This study applied data …

Coloring the destination: The role of color psychology on Instagram

CE Yu, SY Xie, J Wen - Tourism Management, 2020 - Elsevier
Color psychology plays important roles in product packaging, the retail environment, and
online marketing. This study analyzed current practices related to color composition in …

A tourist typology of online and face-to-face social contact: Destination immersion and tourism encapsulation/decapsulation

DXF Fan, D Buhalis, B Lin - Annals of Tourism Research, 2019 - Elsevier
The sense of tourism encapsulation/decapsulation is increasingly determined by the level
and type of connectivity enabled by advanced Information Communication Technology …

The impact of online reputation on hotel profitability

SC Anagnostopoulou, D Buhalis… - International Journal of …, 2019 - emerald.com
The impact of online reputation on hotel profitability | Emerald Insight Books and journals
Case studies Expert Briefings Open Access Publish with us Advanced search The impact of …

Linking self-congruity, perceived quality and satisfaction to brand loyalty in a tourism destination: the moderating role of visit frequency

PKT Tran, PD Nguyen, AHN Le, VT Tran - Tourism Review, 2022 - emerald.com
Purpose This study aims to examine the direct and indirect relationship between self-
congruity and destination brand loyalty (DBL) based on the conceptual linkages of cognition …

The application of the inbound marketing strategy on costa del sol planning & tourism board. Lessons for post-covid-19 revival

EM Sánchez-Teba, J García-Mestanza… - Sustainability, 2020 - mdpi.com
The digital era has radically changed the context in which the tourist service is delivered and
experienced, changing the decision processes of consumer and company business models …