The total volume of new enquiries to the Financial Ombudsman that were then opened as new complaint cases regarding the financial businesses services in the United Kingdom (UK) generally increased from 2004/2005 to 2022/2023, albeit with fluctuations. The volume of new complaints peaked in the financial year 2013/2014, when 512,167 new complaint cases were opened. A total of 165,149 new cases was reached as of the end of March 2023 - a slight increase compared to the previous year.
Number of new financial complaint cases opened by the Financial Ombudsman in the United Kingdom (UK) from 2004/05 to 2022/23
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Financial Ombudsman Service. (June 14, 2023). Number of new financial complaint cases opened by the Financial Ombudsman in the United Kingdom (UK) from 2004/05 to 2022/23 [Graph]. In Statista. Retrieved July 18, 2024, from https://www.statista.com/statistics/418861/new-customer-cases-complaints-to-financial-ombudsman/?session=a3190e31d90547baa09778ec9dd44022
Financial Ombudsman Service. "Number of new financial complaint cases opened by the Financial Ombudsman in the United Kingdom (UK) from 2004/05 to 2022/23." Chart. June 14, 2023. Statista. Accessed July 18, 2024. https://www.statista.com/statistics/418861/new-customer-cases-complaints-to-financial-ombudsman/?session=a3190e31d90547baa09778ec9dd44022
Financial Ombudsman Service. (2023). Number of new financial complaint cases opened by the Financial Ombudsman in the United Kingdom (UK) from 2004/05 to 2022/23. Statista. Statista Inc.. Accessed: July 18, 2024. https://www.statista.com/statistics/418861/new-customer-cases-complaints-to-financial-ombudsman/?session=a3190e31d90547baa09778ec9dd44022
Financial Ombudsman Service. "Number of New Financial Complaint Cases Opened by The Financial Ombudsman in The United Kingdom (Uk) from 2004/05 to 2022/23." Statista, Statista Inc., 14 Jun 2023, https://www.statista.com/statistics/418861/new-customer-cases-complaints-to-financial-ombudsman/?session=a3190e31d90547baa09778ec9dd44022
Financial Ombudsman Service, Number of new financial complaint cases opened by the Financial Ombudsman in the United Kingdom (UK) from 2004/05 to 2022/23 Statista, https://www.statista.com/statistics/418861/new-customer-cases-complaints-to-financial-ombudsman/?session=a3190e31d90547baa09778ec9dd44022 (last visited July 18, 2024)
Number of new financial complaint cases opened by the Financial Ombudsman in the United Kingdom (UK) from 2004/05 to 2022/23 [Graph], Financial Ombudsman Service, June 14, 2023. [Online]. Available: https://www.statista.com/statistics/418861/new-customer-cases-complaints-to-financial-ombudsman/?session=a3190e31d90547baa09778ec9dd44022
