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Lionel Sujay Vailshery
Research expert covering the consumer electronics industry
The dawn of autonomous entities has just begun with artificial intelligence (AI) agents. These agents constitute the next step in automation technology, or simply put, “automation with intelligence.” These intelligent agents operate in their surroundings, whether physical or virtual, leveraging AI to make informed decisions and achieve specific objectives or goals through continuous learning. They utilize techniques such as machine learning and natural language processing to interact with the world, analyze data, and adapt to changing circumstances or situations. AI agents can be designed to perform a wide range of tasks, from simple automation to complex problem-solving in diverse environments including AI for robotics.
There are several types of AI agents, and each of these agents has their own unique approach and use-cases, interestingly, most of the AI models are focused on industrial applications. We will try to understand some of the agents with a robot-vacuum (RV) or Roomba metaphor. Goal-based agents are programmed to pursue specific outcomes, incorporated with search and planning algorithms to find optimal solutions - RV aims to clean the entire house. Utility-based agents, on the other hand, aim to maximize a utility function that represents their preferences and values, often employing decision-theoretic frameworks - RV prioritizes cleaning the dirtiest areas of the house first. Learning agents, as the name suggests, improve their performance over time through experience and feedback, typically employing reinforcement learning techniques - RV learns how to avoid furniture by learning the house layout over time.
AI agents have a wide range of applications which are already in use across industries today. As chatbots like ChatGPT, for customer support, they can interact with customers, answering queries, and resolving issues efficiently with a hyper-personalized approach leveraging customers’ historic data and logged chats. Recommendation systems employing AI agents to analyze user preferences and suggest products or content tailored to their interests, like products on Amazon or digital content on Netflix, where traditional approaches have failed to meet customer expectations. Autonomous or self-driving vehicles like Tesla and Waymo utilize AI agents to navigate the streets and make crucial decisions for maneuvering to ensure passenger safety or optimize driving style and routes for sustainable consumption of resources.
AI agents are poised to become the next step of evolution of AI for businesses in our increasingly digital society, whether they are used to automating mundane tasks or optimizing complex workflows. Their capacity for learning, adapting, and making smart choices creates novel possibilities for innovation and applications in various fields.
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Usage of generative AI tools worldwide in 2023
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Generative AI's future economic impact on organizations worldwide 2023, by industry
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Generative AI adoption by organizations worldwide 2023, by region
Worldwide generative AI revenue 2020-2032
Generative artificial intelligence (AI) revenue worldwide from 2020 with forecast until 2032 (in billion U.S. dollars)
Generative AI in clinical trials market worldwide 2022-2032
Global market for generative AI in clinical trials from 2022 to 2032 (in million U.S. dollars)
Global generative AI market size in financial services 2022, with forecast to 2032
Market size of generative artificial intelligence (AI) in the financial services industry in 2022, with forecasts from 2023 to 2032 (in billion U.S. dollars)
Potential impact of generative AI in the banking sector with example use cases 2023
Potential added value of generative AI to the banking sector, with example use cases, in 2023
Banking sector gen AI spending worldwide 2023, with forecasts to 2027
Estimated value of the banking sector's generative artificial intelligence (AI) spending worldwide in 2023, with forecasts from 2024 to 2027 (in billion U.S. dollars)
Automation potential of generative AI in the U.S. 2023, by education
Automation potential with and without generative artificial intelligence (AI) in the U.S. in 2023, by level of education
Automation potential of generative AI in the U.S. 2023, by profession
Automation potential with and without generative artificial intelligence (AI) in the United States in 2023, by profession
Automation potential of generative AI in decision making activities in 2023
Global automation potential with and without generative artificial intelligence (AI) in decision making and collaboration in 2023
Paths to increase the use of generative AI in select countries worldwide in 2023
Leading ways to increase the usage of generative artificial intelligence (AI) in various countries worldwide in 2023
Automation potential of generative AI in data management worldwide 2023
Global automation potential with and without generative artificial intelligence (AI) in data management in 2023
U.S. investments in generative AI 2021-2023, by category
Investments in generative artificial intelligence (AI) in the United States from September 2021 to August 2023, by category (in billion U.S. dollars)
Risk management initiatives towards generative AI implementation worldwide 2024
Initiatives taken to manage implementation risks of generative artificial intelligence (AI) by organizations worldwide as of 2024
Concerns about generative AI's impact on cybersecurity worldwide 2024
What are you most concerned about in regards to generative AI’s impact on cyber?
Adoption of AI compared to generative AI in enterprises worldwide in 2023
Artificial intelligence (AI) and generative AI adoption in businesses globally in 2023, by function
Use and knowledge of generative AI programs in the U.S. 2023
Understanding and usage of the main generative artificial intelligence (AI) programs in the United States in 2023
Share of generative AI use at work or outside work worldwide in 2023, by industry
Share of respondents using generative AI at work or outside of work in 2023, by industry
Familiarity with the use of generative AI in social media in the U.S. 2023
How familiar are United States citizens with the use of generative artificial intelligence (AI) in social media in 2023
Anticipated effect of generative AI adoption on employee numbers worldwide 2023
Anticipated impact of generative artificial intelligence (AI) on employee numbers in organizations globally between 2023 and 2025, by business function
Main uses of generative AI in select countries worldwide 2023
Leading use cases of generative artificial intelligence (AI) in various countries worldwide in 2023
Usage of generative AI in the U.S. 2023
Use of generative artificial intelligence (AI) programs in the United States in 2023, by use case
Risks related to generative AI that organizations consider relevant globally in 2023
Generative artificial intelligence (AI) related risks that organizations worldwide consider relevant and are working to mitigate in 2023
Increased level of labor demand with generative AI in the U.S. 2023
Generative artificial intelligence (AI) effect on labor demand in the United States from 2023 to 2030, by industry
Increased level of automation with generative AI in the U.S. 2023
Generative artificial intelligence (AI) effect on automation in the United States from 2023 to 2030, by industry
Main desired uses of generative AI in select countries worldwide in 2023
Ways people would be interested in using generative artificial intelligence (AI) in various countries worldwide in 2023
Share of generative AI use at work or outside work worldwide in 2023, by region
Share of respondents using generative AI at work or outside of work in 2023, by region
Expected benefits from Generative AI in organizations worldwide 2024
Key benefits global organizations hope to achieve with the adoption of generative artificial intelligence (AI) as of 2024
Global game developers generative AI use 2024
Share of game developers worldwide whose studios or departments are using generative AI tools in 2024
Global game developers generative AI use 2024, by department
Share of game developers worldwide who are personally using generative AI tools in 2024, by department
Usage focus of off-the-shelf generative AI worldwide 2024
IT solutions where off-the-shelf generative artificial intelligence (AI) is used the most in organizations worldwide as of 2024
Inclination of employees to use generative AI at the workplace in Japan 2023
Share of employees who want to use generative artificial intelligence (AI) at the workplace in Japan as of May 2023
Share of employees whose work is affected by generative AI in Japan 2023
Share of employees whose work is affected by generative artificial intelligence (AI) in Japan as of May 2023
Share of employees who feel insecure about future due to generative AI in Japan 2023
Share of employees who feel uneasy about the future because of generative artificial intelligence (AI) in Japan as of May 2023
Leading images of generative AI among employees in Japan 2023
Most common images of generative artificial intelligence (AI) among employees in Japan as of May 2023
Overall influence of generative AI on cybersecurity worldwide 2024
In the next two years, will generative AI provide overall cyber advantage to attackers or defenders?
Top company functions using generative AI worldwide 2023
Leading company functions for which generative artificial intelligence (AI) is used worldwide according to professionals as of April 2023
Distribution of generative AI companies worldwide 2023, by country
Global distribution of generative artificial intelligence (Gen AI) companies in 2023, by country
Number of generative AI solutions on Google Cloud marketplace 2024, by type
Number of Generative AI solutions on the Google Cloud marketplace worldwide as of January 2024, by type
Global weekly interest in generative AI on Google searches 2022-2023
Interest in generative AI on Google searches from February 2022 to February 2023 worldwide, by week
Most commonly adopted generative AI use cases worldwide in 2023, by function
Generative artificial intelligence (AI) use cases most commonly adopted in enterprises globally in 2023, by function
Impact of generative AI on French productivity 2022-2040
Influence of generative artificial intelligence (AI) on productivity growth in France from 2022 to 2040 (in CAGR)
Impact of generative AI on productivity worldwide 2022-2040
Influence of generative artificial intelligence (AI) on worldwide productivity growth from 2022 to 2040 (in CAGR)
Impact of generative AI on U.S. productivity 2022-2040
Influence of generative artificial intelligence (AI) on productivity growth in the United States from 2022 to 2040 (in CAGR)
Impact of generative AI on German productivity 2022-2040
Influence of generative artificial intelligence (AI) on productivity growth in Germany from 2022 to 2040 (in CAGR)
Generative AI usage in online shopping 2023, by purchase stage
Usage of generative artificial intelligence (Gen AI) tools in online shopping in 2023, by purchase stage
Consumer concerns regarding generative AI use in online shopping 2023
Key consumer concerns in the use of generative artificial intelligence (Gen AI) for online shopping in 2023
User expectations for generative AI in online shopping 2023
Consumer expectations for generative artificial intelligence (Gen AI) in e-commerce in 2023
Expected effect of generative AI on the legal industry worldwide in 2023, by impact
Potential impact of generative artificial intelligence (AI) on legal systems globally in 2023, by level of impact
U.S. adults using generative AI usage first for online search 2023-2027
Number of adults in the United States using generative artificial intelligence (AI) first for online search in 2023 and 2027 (in millions)
Feeling of adults on generative AI growth in the U.S. in 2023
How adults say they feel about the growth of generative artificial intelligence (AI) in the United States in 2023
Marketing areas where generative AI is used worldwide 2023
Marketing areas where generative artificial intelligence (AI) was used worldwide as of November 2023
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